Root Cause Analysis (RCA) & Corrective Actions
Tailored to Meet the Requirements
Understanding why problems occur—and fixing them permanently—is critical for any organization striving for excellence. The Root Cause Analysis (RCA) & Corrective Actions course by Burraq Consulting is designed to give professionals practical skills in identifying the real cause of problems (not just symptoms) and in implementing effective corrective and preventive actions (CAPA).
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Course Overview
Understanding why problems occur—and fixing them permanently—is critical for any organization striving for excellence. The Root Cause Analysis (RCA) & Corrective Actions course by Burraq Consulting is designed to give professionals practical skills in identifying the real cause of problems (not just symptoms) and in implementing effective corrective and preventive actions (CAPA).
This intensive 1-day course teaches structured problem-solving approaches used in compliance with international standards (ISO 9001, ISO 14001, ISO 45001, ISO/TS 16949, GMP, etc.) and industry best practices.
Interactive Activities
- RCA case studies from industry scenarios
- Hands-on RCA using Fishbone and 5 Whys
- Writing and reviewing real corrective action plans
- Group work on simulated incidents
Course Objectives
After completing this training, participants will be able to:
- Understand the importance of root cause analysis and CAPA
- Differentiate between symptoms and root causes
- Apply various RCA tools and techniques (Fishbone, 5 Whys, etc.)
- Facilitate and document RCA sessions
- Develop SMART corrective and preventive actions
- Ensure actions are effectively implemented and verified
Who Should Attend?
- Quality Assurance/Control Professionals
- Health, Safety & Environment (HSE) Personnel
- Internal Auditors
- Engineers and Maintenance Personnel
- Production Supervisors & Team Leads
- ISO Management System Implementers
- Compliance Officers and Process Owners
Root Cause Analysis (RCA) & Corrective Actions
Whether you're looking to train 1 individual or 100, Burraq Consulting will provide a professional, structured, and rewarding training experience.
Get a Quote0304 5144 000Detailed Course Content: Module-Wise Breakdown
Module 1: Introduction to Root Cause Analysis (RCA)
- What is a problem?
- Importance of solving the right problem
- Definition and purpose of RCA
- Benefits of RCA for quality, safety, and efficiency
- Regulatory and ISO-based requirements (ISO 9001, 14001, 45001)
Module 2: Problem Identification and Definition
- Difference between symptoms and root causes
- Effective problem statements
- Gathering facts and evidence
- Scoping and prioritizing issues
- Introduction to failure modes and incident data
Module 3: RCA Tools and Techniques
- 5 Whys Technique
- Fishbone Diagram (Ishikawa)
- Fault Tree Analysis (FTA)
- Pareto Analysis
- Affinity Diagram
- Brainstorming and data collection
- Practical examples from manufacturing, healthcare, safety, etc.
Module 4: Facilitation of RCA Sessions
- Building an RCA team
- Rules of effective facilitation
- Asking the right questions
- Engaging staff without blame
- Documentation and visual mapping
Module 5: Corrective and Preventive Actions (CAPA)
- Corrective vs Preventive Actions
- Linking actions to root causes
- Writing SMART actions (Specific, Measurable, Achievable, Relevant, Time-bound)
- Ownership, timelines, and accountability
- Monitoring and verifying implementation
- Reviewing effectiveness and closing the loop
Module 6: Reporting and Follow-up
- RCA templates and documentation
- Reporting to stakeholders or auditors
- Ensuring lessons learned are shared
- Integration with continual improvement processes
- Linking RCA to key performance indicators (KPIs)
Learning Outcomes
- Master the use of RCA tools with confidence
- Move beyond surface-level fixes
- Build a culture of problem-solving and accountability
- Improve audit results and compliance readiness
- Enhance safety and quality performance through root-level solutions
Course Deliverables
- Participant workbook & templates (PDF/Print)
- RCA Toolkits and flowcharts
- Corrective Action Plan (CAP) template
- Certificate of participation
- Free access to RCA guidance material for 30 days post-training
Benefits to Your Organization
- Fewer recurring issues
- Better decision-making based on facts
- Stronger audit performance (ISO, HSE, etc.)
- Enhanced internal communication and teamwork
- Culture of ownership and continuous improvement
Assessment & Certification
- Post-course evaluation (MCQs or case-based questions)
- Certificate of Participation awarded by Burraq Consulting
Why Choose Burraq Consulting?
- Expert trainers with hands-on industry experience
- Practical tools and real-world case studies
- Adaptable to your sector (Manufacturing, Energy, Construction, etc.)
- Available nationwide in Pakistan and online worldwide
- Post-training support included
At Burraq Consulting, we believe safety is more than compliance—it’s a mindset. Our safety training programs are:
✅ Delivered by experienced health & safety professionals
✅ Aligned with local and international best practices
✅ Customizable to your company’s operations and risks
✅ Affordable and highly engaging
✅ Trusted by companies across Pakistan for over a decade
Training Options
- 📍 Available Nationwide – Lahore | Karachi | Islamabad | Faisalabad | Multan
- 🖥️ Virtual Classrooms – For remote teams or home learners
- 🏭 Customized On-Site Sessions – Based on your equipment & procedures
- 💼 Corporate Packages Available – For 10+ participants