When an experienced engineer retires or a key manager leaves, years of know-how can walk out of the door with them. Meanwhile three teams solve the same problem three different ways.
ISO 30401 is the standard for managing knowledge on purpose. We help you set up a system that captures it, shares it and puts it to use.
It isn’t an intranet project or a document library. The standard treats knowledge as something the organization has to create, share, apply and keep, and it asks you to show how that supports your objectives.
The focus is on people, process and culture first, and technology second.
ISO 30401:2018 is the current edition. It’s a newer and less common certification, so we check at the outset which certification bodies are accredited to audit it for your region.
No. The standard doesn’t require specific software. Many companies start with simple, existing tools.
No. Documents are one piece. Much of the standard is about people and how knowledge moves between them.
Yes. They share a structure and work well together.
Usually four to six months.
Ask for a knowledge risk review. We’ll point out where you’re most exposed.