ISO/IEC 27018 CERTIFICATION SUPPORT

ISO/IEC 27018: protecting personal data in the cloud

If you run cloud services and your customers’ personal data sits on your systems, they’ll want to know you treat it carefully. Where is it stored, who can see it, what happens when they leave?

ISO/IEC 27018 sets out controls for public cloud providers acting as processors of personal data. We help you put them in place.

How certification works for this one

ISO/IEC 27018 is a code of practice that builds on ISO/IEC 27002, not a stand-alone management system standard. In practice, providers usually show conformity by adding its controls to an ISO 27001 certificate, and some certification bodies assess this as part of the audit.

Availability and wording vary by certification body, so we confirm with yours early, instead of promising a certificate that doesn’t exist.

What the controls deal with

Who needs it

What you get out of it

How we take you to certification

  1. Check your ISO 27001 position. Where your security system stands today.
  2. Gap analysis. Against the 2025 edition of ISO/IEC 27018.
  3. Add the cloud privacy controls. Policies, contracts and technical measures.
  4. Update your risk work and customer terms. So it matches what you claim.
  5. Training. Support, engineering and legal teams.
  6. Internal audit. Includes the new controls.
  7. Assessment. Through your accredited certification body, as part of your ISO 27001 cycle where offered.

Current edition

ISO/IEC 27018:2025 is the current edition. It was published in August 2025, updated to match ISO/IEC 27002:2022, with an extra annex of implementation guidance.

Questions we hear often

It’s usually assessed alongside ISO 27001 instead of as a separate standalone certificate, though practice depends on the certification body.

In practice, yes. The two work together.

It’s written for processors, but controllers use it to judge their cloud suppliers.

If you already have ISO 27001, often two to three months.

Give enterprise buyers confidence in your cloud

Share your ISO 27001 status and we’ll tell you what ISO/IEC 27018 would add.